MOST ASKED QUESTIONS
Where are the Cups made?
We are proud to make our Hard coolers and Soft coolers in the USA
Our Drinkware is imported, but in fact ALLstainless steal, double walled, vacuum sealed drinkware from all brands are imported. So there is no such thing as a USA tumbler it doesn'texist.
*We do go the extra mile by printing, assembling and finishing the drinkware in our Ft Worth Texas facility and because of that we are able to hire more workers here in Texas to work that process.
Why all Tumblers are Not Made in The USA?
1. The raw material of stainless steel. China has the biggest production output for stainless steel material so that they have the most competitive cost.
2. Lack of skill manufacturing engineer and workers. The stainless steel manufacturing production relies on a lot of workers and experienced engineers. Although automation equipment can replace workers but it needs big investment at the beginning and big volume order quantities to support the constant production.
3. Strict environment policy. The stainless steel tumbler is reusable, environmental- and eco-friendly. But the manufacturing process related to plating, electrolysis, polishing and painting all have pollution, which is not accepted in the USA.
In short, there can be no stainless steel tumblers made in the United States because
- labor
- cost
- efficiency
- environment factors.
This is why all Tumblers are made in other countries except the United States.
Care Instructions?
Non printed Tumblers are top Shelf Dishwater safe.
*Printed cups should be hand washed.
- FGFrancis G.Verified BuyerRated 5 out of 5 stars3 weeks agoBison Tuff
I was so sad and disappointed when my original Bison Tumbler Leak-Proof Lid (GEN2) broke! I was truly devastated because until that day, I had used my Tumbler faithfully, errday! I fumbled around trying to use the broken lid for a day or so :-(..., I know, pitiful right? I subsequently did a search on the Bison website and found that I could order a replacement lid directly from their website! I thought to myself, "man I'm back in business"!
After ordering a replacement lid lingering and browsing on their website for a bit, to my surprise I found that I could file a warranty claim for my original lid!! I did just that! The warranty process was so easy and simple. All I had to do was write a few lines about the warranty issue, input my contact information, and provide a picture of the damaged product, and then click submit! Then Voila! In a few minutes an email arrived stating that Bison received my claim for a warranty replacement, that a ticket had been assigned, and that a representative would be in contact soon. Shortly thereafter I got an email from a Bison warranty claims specialist (Rebecca - AKA -> #SuperRockStar!) who I interacted with via email. After explaining that I had ordered a new lid because of what happened to my original lid, #SuperRockStar! let me know that I could cancel the order I had just made if I wanted to, as Bison were preparing to send out a warranty replacement lid that very same day!
I remember thinking, "What? This level of…
- CCatherineRated 5 out of 5 stars1 month ago5 Stars
Very happy with my order.
- TWThomas W.Verified BuyerRated 5 out of 5 stars1 month agoBison 22 oz Tumblr review
I’ve had my bison 22 ounce Tumblr for three years in through every day use finally had to replace. only the lid. & bought 2. the cooler is still keeping my beverages hot and very cold.
- NSNorris S.Verified BuyerRated 5 out of 5 stars2 months agoReplacement Lid
It was just what I wanted and needed. Best cup lid configuration I've owned.
- RSRussell S.Verified BuyerRated 5 out of 5 stars4 months agoAnother satisfied customer
Good quality and timely delivery.
